Part I. What is Collaborative Problem-Solving?
Ch.2. Conflict gone wrong
Ch.3. The collaborative mindset
Ch.4. Connecting to the humanity of another (Step 1)
Ch.5. Calmness through compassion
Ch.6. Find the need (Step 2)
Ch.10. Brainstorming (Step 3)
Ch.11. Inventing solutions (Step 4)
Ch.12. An Example from start to finish
Ch.15. Conflict resolution as a way of life.
App.I. Other examples of successful problem solving
App.II. Managing strong feelings
App.III. Collaborating with people who don’t know how
App.IV. At what age should a child use a machete?
App.V. Making sense of motive terms
App.VI. Descriptions versus characterizations
App.VII. Overcoming oppression – App.VIII. Feelings inventory
