Behavior-based interviewing: selecting the right person for the job

Introduction. The realities of interviewing ; The legalities of interviewing ; The behavior-based interview process ; The four-phase selection model

Phase 1 : Gather information

Phase 2 : Conduct the interview

Phase 3 : Interpret behavior

Phase 4 : Follow-up

App. A. 200 behavior-based interview questions

App. B. Forms

Additional reading.