Part One: The need for collaboration
Collaboration: The constructive management of differences
The impetus to collaborate
Part two: The dynamics of collaboration
The collaborative process
Turning conflict into collaboration: A case study
Understanding the political dynamics of collaboration
Coping with power and politics: A case study
Fostering collaborative outcomes: A mediator's role
Part three: Designs for collaboration
Collaborative designs for solving shared problems
Collaborative designs for resolving conflicts
Part four: Toward a collaborative world
Developing a theory for collaboration
Overcoming obstacles to successful collaboration
Future challenges for the collaborative process