The value of library volunteerism
Volunteer services program mission statement
Volunteer services program benefits
Rights and duties of volunteers
Volunteers and library friends? groups
Legal and risk management issues
Volunteer program communication
Volunteer program evaluation
Volunteer needs assessment
Requisitioning volunteers
Marketing the volunteer services program
Recruitment of volunteers
Volunteer application forms
Interviewing and selection
Volunteer agreements and releases
Volunteer training and testing
Performance management and evaluation
Volunteer recognition policies
Volunteer corrective action
Exit interviews and references
Volunteer human resource files
Volunteer administration records.