Effective helping, interviewing and counseling techniques

1. Introduction

2. The Helping Relationship

3. Communication Skills

4. Stage 1: Building the Relationship and Establishing Goals

5. Helping Theory

6. Introduction to Strategies

7. Stage 2: Applying Strategies

8. Crisis Theory and Intervention

9. Issues Affecting Helping

App. A. Observer's Guide to Rating Communication Skills

App. B. Sample Psychotherapy Policies

App. C. Sample Client Information Sheet.